Maria Bennett
310.888.4087
lmnabenn@adelphia.net

     

Work Experience

Narrowline, Inc. 1997-1998
San Francisco, CA

 

Consultant, Technical Writer: Writing end user documentation and help screens for an on-line ad broker system. Requires excellent written and verbal communication skills; good presentation skills; knowledge of HTML, C++ and Java and the ability to work independently.

Worlds, Inc. 1997
San Francisco, CA

 

Consultant, Technical Writer: Writing end user and functional design documentation for a proprietary virtual reality engine. Requires excellent written and verbal communication skills; good presentation skills; knowledge of C ++ and Java and the ability to work independently.

Xerox Corporation 1992 - 1996
El Segundo, CA

 

National Technical Support Specialist: Problem analysis of incoming customer and field personnel calls for low and mid volume printers and third party forms creation, font editing and graphics editing software package. Requires excellent customer, presentation, peer, written and verbal communication skills; strong analytical and fault isolation skills; good organization skills and knowledge of PC/DOS, Windows, UNIX, Macintosh, LANs, Data Communications, and PC software applications.

 

Knowledge Consultant: Design, develop, program, implement and maintain intelligent casebase system used to diagnose and solve customer problems. Requires the ability to interface with technical support personnel and management; excellent written and verbal communication skills; strong technical background and knowledge of Visual Basic and C programming languages, validity testing, PC/DOS, Windows and PC software applications.

 

Customer Service Support Coordinator: Supervise staff of 4 Call Administrators responsible for product identification and routing of customer calls to proper support group. Requires excellent management, human resource, customer, presentation, peer, written and verbal communication skills; good organization skills and knowledge of PC/DOS, Windows, PC software applications and Data Communications.

Xerox Corporation 1991 - 1992
Rochester, NY

 

Human Resources Coordinator: Point of contact for problem resolution of employee payroll and benefits concerns and policy interpretation. Requires excellent written and verbal communication skills; strong analytical skills; ability to interface with all levels of management and knowledge of PC/DOS, Windows and PC software applications.

Xerox Credit Corporation 1988 - 1991
Stamford, CT

 

Administrative Coordinator: Point of contact for problem resolution of employee payroll and benefits concerns and policy interpretation. Requires excellent written and verbal communication skills; strong analytical skills; ability to interface with all levels of management and knowledge of PC/DOS, Windows and PC software applications.

 

Executive Secretary to Sr. Vice President & General Manager.

 

Executive Secretary.

     

Education

Manhattanville College 1978 - 1982
Purchase, NY

 

Bachelor of Music degree